Wednesday, December 17, 2008
Friday, December 12, 2008
Home Delivery Network (HDNL) Edinburgh
I ordered a Christmas present via Amazon recently, and it was dispatched by the somewhat infamous HDNL - Home Delivery Network. HDNL are infuriating as their website has no contact or depot details of any kind. And if you phone them up, they can't even tell you where their local depots are. A friend of mine tells me its because they subcontract out all of their local delivery. The only way you get their address is by having the HDNL call center arrange for the local depot to call you. Crazy, I know.
Anyway, to help out those in the Edinburgh area, here is the contact and address details of HDNL Edinburgh, obtained today after I called the call center a second time to request the location of the depot.
Address: HDNL Edinburgh. Unit 8A, Newbridge Industrial Estate, EH28 8LD.
Phone: 0131 333 5383 (number I was called from)
View Larger Map
As you turn right off Cliftonhall Road, continue straight on down the unnamed road until you reach the T junction, at which point I am told you have to turn left. Apparently "you can't miss us" at this point. I'm picking up my parcel on Saturday (depot open until 3pm), so we shall see how it goes. Remember to bring two forms of ID: photo ID + utility bill.
Anyway, to help out those in the Edinburgh area, here is the contact and address details of HDNL Edinburgh, obtained today after I called the call center a second time to request the location of the depot.
Address: HDNL Edinburgh. Unit 8A, Newbridge Industrial Estate, EH28 8LD.
Phone: 0131 333 5383 (number I was called from)
View Larger Map
As you turn right off Cliftonhall Road, continue straight on down the unnamed road until you reach the T junction, at which point I am told you have to turn left. Apparently "you can't miss us" at this point. I'm picking up my parcel on Saturday (depot open until 3pm), so we shall see how it goes. Remember to bring two forms of ID: photo ID + utility bill.
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